Privacy Notice

Last updated: 25th November 2025

At embrace Hub, your privacy matters to us.
We collect and process your data transparently, respectfully, and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Embrace Hub is the data controller responsible for your personal information.
Website: www.embrace-hub.com
Email: info@embrace-hub.com

2. The Information We Collect

We collect and process personal information when you:

  • Sign up for our newsletter or free resources.
  • Register or purchase a course, toolkit, or membership.
  • Contact us directly by email or through a form on our site.
  • Interact with our Kajabi course platform. 

This may include:

  • Your name, email address, and contact details.
  • Payment details (handled securely by Stripe or PayPal).
  • Account and course-usage data.
  • IP address, browser type, and device information.
  • Marketing preferences and engagement analytics.

3. How We Use Your Data

We use your personal data to:

  • Provide and manage your course or membership access.
  • Process payments and send purchase confirmations.
  • Send updates, newsletters, or promotional materials (only if you’ve opted in).
  • Respond to your enquiries or support requests.
  • Improve our services and understand audience needs.
  • Comply with legal, tax, and regulatory requirements.

4. Our Legal Bases for Processing

We rely on one or more of the following legal grounds under UK GDPR:

  • Performance of a contract: to deliver a course, resource, or membership you’ve purchased.
  • Consent: for optional newsletters or marketing communications.
  • Legitimate interests: to analyse usage and improve our services.

Legal obligation: to retain necessary records for tax or regulatory compliance.

5. Data Processors and Sharing

We only share data with trusted third-party providers who help us deliver our services:

  • Kajabi – for course hosting, email marketing, and membership access.
  • WordPress – for website hosting and contact forms.
  • Stripe / PayPal – for secure payment processing.
  • Google Analytics / Meta Pixel – for site analytics and marketing insight.
  • Professional advisers – such as accountants or legal consultants where necessary.

Each acts as a data processor under a contractual agreement ensuring your data is handled safely and lawfully.

6. International Transfers

Kajabi is a US-based company.

When your data is transferred outside the UK/EEA, appropriate safeguards such as Standard Contractual Clauses and the UK International Data Transfer Agreement are used to protect your information.

7. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes collected, including legal or accounting requirements.

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights

You have the right to:

  • Access a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data (“right to be forgotten”).
  • Object to or restrict processing of your data.
  • Withdraw consent for marketing at any time.

To exercise your rights, email info@embrace-hub.com
We aim to respond within one month of receiving your request.

9. Security

We use appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access.

All transactions are encrypted via SSL technology.

10. Updates to This Notice

We may update this Privacy Notice periodically.

The latest version will always be available at www.embrace-hub.com/privacy.
If material changes occur, we will post a clear notice on our site or email you directly.